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Changing Locations
MultiHop users can move around to any of our available locations without limit.
SingleHop users can only select one initial location, then change to one different location before the proxy is locked to the location for 10 days.
1. If you’d like to move the license to a different location, scroll down to the bottom of the proxy license page and you will see all our available locations.
2. Simply click on the Connect button of your desired location. Your license will disconnect from its current location and connect to a modem in the new location.
If you see "Location Full (Try again later)", this is because there are currently no available modems in that location for your proxy to connect to. Each modem is first-come first-serve, so if you require a location which is currently full, you will need to wait for other users to disconnect.
IP Whitelisting
Setting an IP Whitelist allows you to connect to your proxy without needing a username or password.
1. To enable IP Whitelist, go to your proxy license page and Press the Green Enable IP Whitelist button.
2. The license page will now look like this:
3. Enabling whitelisting will disconnect you from your current proxy, so you will need to reconnect to a new one.
4. Once whitelisting is enabled, you’ll see the Set IP Whitelist button.
5. Click Set IP Whitelist and input the IP you would like to whitelist CIDR form. An example of a CIDR format address is 48.154.30.5/32 or 173.89.30.0/24
If you’re unsure what IP to set, you can find your public IP by going to www.whoer.net. You’ll see your public IP address at the top of the page, which you can set to be whitelisted by setting the Whitelist IP as xx.xx.xx.xx/32 (where the x’s represent your public IP address).
Remember, if you’re connected to a location and you disable whitelist, it will automatically disconnect you from the location and you will need to reconnect.
Auto IP Renewal
Enabling and setting this will allow the proxies to automatically grab a new IP after a defined amount of time.
1. To set a timer for the Auto IP renewal, click “Enable Auto IP Renewal”
2. Now you can set a timer from 1 minute up to 1440 minutes before the next IP change.
Once you set the Auto-Renewal interval you'll see the time for the next scheduled IP change.